Case Study: Rich Products Corporation achieves unified mobile content access and enhanced field productivity with Bigtincan

Rich Products Corporation - Customer Case Study

Rich Products Corporation (Rich’s Foods) is a family‑owned global food company with more than $3.3B in revenue, 9,200+ employees and operations across six continents. Its field teams struggled with multiple incompatible mobile apps and scattered content repositories accessed via web portals, causing time-consuming searches, unreliable offline access and inconsistent user experiences; the company needed a single, secure platform that ensured content availability, simplified workflows and tracked engagement.

Rich’s deployed bigtincan hub, a mobile‑first content enablement platform that delivers the right content by role, time and location, provides offline access, and consolidates productivity tools and analytics in one app. The solution centralized content and communications, making it much easier for field teams to find, access and share materials, reducing content clutter and enabling more effective, mobile‑friendly customer engagement.

Rich Products Corporation

Thomas Geblein

Mobility Analyst