Case Study: OwnBackup achieves scalable virtual onboarding and sub-1-month time-to-first-sale with Bigtincan Learning Hub

How OwnBackup Scaled Onboarding & Readiness to Meet the Demands of Rapid Growth

OwnBackup, a cloud-to-cloud backup and restore vendor, was growing rapidly and suddenly had to move its sales organization to virtual selling. Onboarding was inconsistent—new hires relied on in-person boot camps and manager-dependent training while content lived in Google Drive—making it hard to coach, measure readiness, or close skill gaps.

They adopted Bigtincan Learning Hub to standardize onboarding (branded as OwnBackup University), enable pre-boarding, and add structured video coaching with machine analysis. The program produced 30+ courses and 1,225+ coaching videos in five months, helped many reps close deals in under one month, increased manager-to-rep feedback, and was rolled out across other departments.

OwnBackup

Thomas K. Cheriyan

Director of Sales Enablement