Case Study: Titus Talent Strategies streamlines bulk invoicing and revenue reporting with BigTime

Titus Talent Strategies streamlines 300+ monthly invoices with BigTime

Titus Talent Strategies, a talent strategy firm, faced significant operational inefficiencies with their previous PSA system. They struggled with a breakdown in bulk invoicing, a manual and error-prone approval process, and inflexible reporting, which was untenable for a firm generating over 300 invoices monthly. To regain stability and scalability, they turned to BigTime Software's platform.

By implementing BigTime, Titus built a new automated workflow for fixed fee revenue. The solution included a custom proration engine built with BigTime's integrations, which streamlined invoice generation and review. This resulted in a dramatic reduction in billing errors and allowed a single team member to handle invoicing for 200+ clients. BigTime's robust reporting also automated revenue tracking for over 120 staff, ensuring accurate bonus plan execution.

Titus Talent Strategies

Josiah Cui

Operations Analytics Manager