Case Study: Knott Laboratory saves 29 hours per month and cuts DSO with BigTime Payments

Knott Laboratory cuts DSO by 39% with BigTime Software

Knott Laboratory, a forensic engineering firm, faced challenges with an outdated server-based timekeeping system that lacked remote access and flexible billing rates. They also struggled with manual reconciliation processes and limited payment options for clients. Seeking a cloud-based solution, they partnered with BigTime Software to implement BigTime for timekeeping and billing, and later added BigTime Payments.

BigTime Software provided a cloud-based system with flexible billing, robust integrations, and modern payment capabilities through BigTime Payments. The solution automated reporting and streamlined collections. As a result, Knott Laboratory reduced its Days Sales Outstanding by 39%, cut reconciliation time from hours to 10 minutes per period, saved 29 hours per month, and began accepting digital payments from clients.

Knott Laboratory