BigTime Software
38 Case Studies
A BigTime Software Case Study
e4 Healthcare Consulting is a healthcare consulting firm that helps hospitals and health systems eliminate waste and optimize clinical, revenue cycle, and IT services. e4 faced data silos and relied on spreadsheets and homegrown tools for scheduling, time and expense entry, and invoicing, which produced inaccurate project and financial data and hindered the firm’s ability to align teams and scale operations.
e4 partnered with BigTime Software to deploy a professional services automation solution that automated time and expense entry, streamlined invoicing for hundreds of billable consultants, and integrated operational data with their CRM to deliver real-time visibility. As a result, BigTime Software helped e4 scale from 20 to 400 remote consultants, cut invoice processing from a two-week timeline to 2–3 days after period close, and unlocked organization-wide performance insight and improved forecasting.
Jim Hennessy
Chief Executive Officer