Case Study: Anthology removes 170+ days of manual effort with BigTime Services CPQ

Anthology removes 170+ days of manual effort with BigTime Software

Anthology, a global EdTech provider, faced significant challenges in its services sales process following a major merger. With disconnected legacy systems, a fragmented catalog of over 800 services, and entirely manual processes for generating quotes and statements of work, the company suffered from delays, inconsistencies, and a heavy reliance on billable resources for scoping. To modernize and scale its operations, Anthology partnered with BigTime Software and implemented its Services CPQ product.

The solution from BigTime Software involved a three-phase implementation to centralize the services catalog, integrate it with Salesforce, and connect it to the PSA system. This provided standardized templates and automated the quoting and scoping process. As a result, Anthology eliminated over 170 days of manual effort by generating more than 1,365 quotes, accelerated deal cycles, improved sales enablement, and achieved seamless integration between its CRM and delivery systems.

Anthology