Case Study: News Corp achieves 90% alert noise reduction with BigPanda

News Corp - Customer Case Study

News Corp, a global media and information services company, was struggling to manage 10,000 to 15,000 noisy alerts each month from tools like New Relic, Nagios, Pingdom, and Splunk. The IT Ops team needed a better way to unify monitoring data and correlate alerts into incidents, and considered building an internal solution before turning to BigPanda.

BigPanda implemented a centralized monitoring platform with a consolidated dashboard and automated alert correlation. The result was a 90% reduction in alert noise, a 50% reduction in mean time to resolution, and centralized alert management and reporting, with value delivered in just a few weeks.

News Corp

Joe Guzowski

NOC Engineer