Case Study: Gamma Communications reduces alert noise by 93% with BigPanda

How Gamma reduced alert noise by 93%

Gamma Communications, a U.K.-based provider of communication services, was struggling with overwhelming email-based alerting that created operator fatigue, costly manual triage, and limited visibility into incidents. To solve its “Inbox Zero” challenge, Gamma turned to BigPanda to streamline alert data, improve correlation, and reduce noise.

BigPanda helped Gamma integrate multiple alert sources, enrich incident context, and automate workflows through its platform, including the Incident 360 Console and Open Integration Hub. Within two weeks, Gamma saw a major drop in alerts, and overall achieved a 93% reduction in alert noise, 60% less noise across its IT stack, and 40% automated alert closure, all while implementing most of the solution in-house.

Gamma Communications

Dan Bartram

Head of Automation and Monitoring