Case Study: CDI, an AHEAD Company reduces false-positive alerts by 51% with BigPanda AIOps

CDI reduces false-positive alerts by 51% with BigPanda

CDI, an AHEAD Company, faced a significant challenge with alert noise and false positives, particularly after tripling the size of its organization. To address this, the company turned to BigPanda and its AIOps platform to help derisk its IT change management and event processing.

By implementing BigPanda's solution to funnel all alerts and events through its system prior to incident creation, CDI achieved a dramatic reduction in noise. The results were substantial, with BigPanda enabling a 51% reduction in false-positive alerts, which was described as a game changer for their operations.

CDI, an AHEAD Company