Case Study: Womble Bond Dickinson achieves greater client transparency and matter profitability with BigHand Matter Pricing

Womble Bond Dickinson improves matter recoveries with BigHand

Womble Bond Dickinson, a transatlantic law firm, faced the challenge of managing client matter pricing and profitability with a largely manual, resource-intensive process. To meet changing client expectations for transparency and value, and to gain firm-wide visibility on matter financials, they sought an automated solution. They selected the BigHand Matter Pricing tool from vendor BigHand for its intuitive use and strong cultural fit.

The implementation of BigHand Matter Pricing provided an end-to-end solution for matter budgeting, pricing, and tracking. The results included better matter recoveries, the ability to make non-economic matters viable by changing delivery models, and significant administrative time savings. BigHand provided the data-driven insight needed for transparent client conversations and helped the firm establish a 'Commercial Hub' to further add client value. The firm also integrated BigHand Workflow Management to enhance operational efficiency.

Womble Bond Dickinson