Case Study: Wedlake Bell achieves faster turnaround and greater efficiency with BigHand Speech Recognition

Wedlake Bell boosts efficiency by 49.89% with BigHand

Wedlake Bell, a UK law firm, needed to improve the speed and efficiency of processing its lawyers' dictations. Their previous solution, an overflow typing resource, could not provide the quick turnaround required. To address this challenge, the firm turned to its long-time vendor BigHand and implemented BigHand Speech Recognition.

The BigHand Speech Recognition solution automatically converts voice to text with a high degree of accuracy, returning documents within minutes. This implementation resulted in a 49.89% increase in dictation efficiency and reduced average task turnaround time by 39.87%. The measurable results allowed Wedlake Bell to significantly reduce its external typing service, providing an immediate return on investment and freeing up secretarial staff for higher-value work.

Wedlake Bell