Case Study: Town Legal LLP achieves standardised, streamlined document creation and faster turnaround with BigHand Document Creation

Town Legal ensures standardised and streamlined document creation with template management solution, BigHand Outline

Town Legal LLP, a leading boutique planning law firm in London, faced inconsistent branding and slow, error‑prone document production when lawyers copied old templates, often producing corrupt files that required hours of reformatting. To standardise and streamline document creation they chose BigHand and its template solution, BigHand Document Creation.

BigHand implemented BigHand Document Creation as a Microsoft Word extension integrated with Town Legal’s NetDocuments DMS, automatically deploying branding and layout updates firm‑wide. The result: consistent, high‑quality documents created more quickly and reliably regardless of location, reduced formatting and turnaround times, easier user adoption with minimal training, and tangible time savings through integration with BigHand’s digital dictation — helping Town Legal LLP future‑proof operations and improve client service.

Town Legal LLP

Gavin Curtis

Head of Information Technology