Case Study: Texas-based Law Firm achieves robust financial reporting with BigHand Business Intelligence

Texas-based Law Firm - Customer Case Study

Texas-based Law Firm, a firm of almost 300 attorneys, was in the middle of upgrading its time-and-billing system when it realized the new vendor’s BI dashboards were too primitive to support the level of financial analytics it needed. With go-live only weeks away, the firm needed a fast replacement for its reporting and analytics capabilities. BigHand’s Business Intelligence solution was brought in to address the gap.

BigHand delivered its Revenue module as a phase 1 “crisis-level implementation” within several weeks, recreating the firm’s historical reports, data views, and customizations, while also providing a high-performance cube for ad hoc analysis. The Profit module followed as phase 2, tailored to the firm’s profitability reporting needs. On go-live day, the firm had a full set of robust dashboards and finance had immediate visibility into relevant data, helping the team impress firm leadership.