Case Study: Texas-based Law Firm improves contingency matter profitability with BigHand Business Intelligence

Texas-based Law Firm - Customer Case Study

Texas-based Law Firm, a firm with more than 100 attorneys, was using a time-and-billing company’s BI/analytics module but wasn’t getting the support it needed. The firm wanted faster processing, more customization, and a higher-quality data cube, especially for better insight into contingency matters and profitability.

BigHand implemented Iridium, now part of BigHand’s BI Revenue and Profit modules, giving the firm flexible, customized reporting and profitability logic tailored to its policies. With BigHand, the firm improved understanding of revenue, expense, and profit, and could better gauge the profitability and risk of contingency work, helping it price matters more effectively and decide how much contingency work to take on.