Case Study: Renaud Cook Drury Mesaros PA achieves faster, more accurate dictation and mobile workflows with BigHand

Renaud Cook Drury Mesaros PA increases accuracy and speed using BigHand Dictate with Mobility functionality

Renaud Cook Drury Mesaros PA, a Phoenix law firm with about 38 lawyers and more than 60 years of history, needed to meet rising client demands for faster, cost-effective service without expanding staff. The firm’s antiquated dictation system lacked speech recognition and mobile access, so they evaluated solutions at ILTA and selected BigHand to modernize their workflow.

BigHand implemented BigHand Enterprise—bringing dictation, speech recognition and mobility to the firm via a pilot and full rollout—so attorneys can dictate from smartphones and support staff can process work more quickly. As a result, BigHand delivered faster transcription, expedited daily workflows and increased accuracy, helping Renaud Cook Drury Mesaros PA remain competitive and profitable.

Renaud Cook Drury Mesaros PA

Kristina Rowley

Firm Administrator