Case Study: Otten Johnson achieves seamless legal document creation with BigHand Document Creation

Otten Johnson achieves its best migration yet with BigHand after nearly 20 years of Word-native document creation

Otten Johnson, a Denver-based law firm, faced significant challenges with an outdated, macro-based document creation system that was unreliable and expensive to maintain. Their previous add-in frequently broke with Microsoft Word updates, causing user frustration and panic. Seeking a robust solution, the firm turned to vendor BigHand and its BigHand Document Creation product to achieve seamless Word integration and eliminate these operational headaches.

The solution implemented by BigHand provided native Word integration with an intuitive ribbon interface, advanced styling capabilities, and effortless template management. The results were a seamless migration, eliminated formatting inconsistencies, and a streamlined workflow. BigHand also became a powerful recruiting tool, as the firm is now recognized for using top-tier legal technology. The implementation was so smooth that firm leadership called it their "best migration" yet.

Otten Johnson