Case Study: Morton Fraser drives fee earner responsibility with BigHand Business Intelligence

Morton Fraser cuts aged debt and goes live in 2 weeks with BigHand

Morton Fraser, a top Scottish law firm, sought to empower its attorneys with greater financial responsibility and improve strategic planning. To achieve this, they needed better management information on operational costs and business capacity than their new practice management system could provide. The firm turned to vendor BigHand and its BigHand Business Intelligence solution for a more effective financial reporting tool.

BigHand implemented its data-agnostic Business Intelligence platform, which provided tailored financial dashboards and KPIs for staff at every level. The solution delivered immediate insight into time recording, fees, work in progress, and aged debt. As a result, Morton Fraser significantly reduced its aged debt, made more informed hiring decisions based on accurate capacity data, and successfully embedded a culture of responsibility across the firm.

Morton Fraser