Case Study: MacGuill & Company boosts productivity and cuts document turnaround times with BigHand Professional Edition

MacGuill & Company use hosted speech recognition to increase productivity and decrease document turnaround times

MacGuill & Company, an Irish international law firm, wanted a robust, feature-rich digital dictation solution to help fee earners work more efficiently and turn around client documents such as emails, letters, and file notes more quickly. They chose BigHand Professional Edition, initially for core digital dictation and later to add speech recognition and mobility capabilities.

BigHand implemented the solution quickly, with training and go-live completed within two working days of contract signing and minimal disruption. The firm embraced hosted speech recognition, with over 77% of dictations sent to BigHand’s external server for transcription, while partner James MacGuill personally routed over 91% of his dictations through it. BigHand’s solution reduced turnaround times, saved time and cost, improved productivity across the firm, and freed secretaries to focus on higher-value work.

MacGuill & Company

James MacGuill

Partner