Case Study: Lewis & Lewis achieves 90% faster transcription turnaround with BigHand

Lewis & Lewis Uses BigHand, Sees 90% Cut in Transcription Turnaround Time

Lewis & Lewis, a personal injury law firm with five offices across upstate New York, needed a faster way to handle dictation while attorneys were traveling between offices, depositions, and meetings. Before BigHand, they relied on micro-cassette dictation devices, which created delays in getting work back to secretaries for transcription.

The firm implemented BigHand Professional Digital Dictation with mobility, including cloud-based access and mobile apps for smartphones, tablets, laptops, and desktops. With BigHand, Lewis & Lewis could send dictations back to the office immediately, cutting transcription turnaround time by up to 90% in some cases and getting all five offices up and running in less than a month.

Lewis & Lewis

Edward Sundquist

Attorney