Case Study: Martin Law achieves faster dictation turnaround and flexible working with BigHand Professional

Leading workers’ compensation firm chooses BigHand

Martin Law, a leading workers’ compensation law firm in Pennsylvania, wanted to improve attorney dictation turnaround as part of a broader efficiency drive. Previously, attorneys had to wait until they were back in the office or home to upload dictations for transcription, which could take days because they spent much of their time traveling to clients. To address this, they chose BigHand’s cloud-based digital dictation solution, BigHand Professional.

With BigHand Professional, attorneys can dictate on the go using the BigHand Go mobile app, send work directly to support staff, and set priority levels so urgent items are handled first. BigHand also gave Martin Law greater flexibility, better business continuity in the cloud, reduced turnaround times, and lower hardware costs by eliminating the need for dictaphones. According to BigHand, the firm rolled the solution out to all attorneys, helping support staff manage workloads more efficiently and enabling faster, first-class service for clients.

Martin Law

Christopher Jones

Chief Technology Officer