Case Study: Barclay Damon LLP achieves improved workflow visibility and team productivity with BigHand Workflow Management

Law Firm Leaders Discuss the Importance of Workflow Data Visibility Surfaced by BigHand

Barclay Damon LLP used BigHand Workflow Management to improve workflow visibility in a hybrid working environment. The firm needed a better way to see who was busy, who had capacity, and what work remote team members were handling so attorneys and support staff could stay productive and supported regardless of location.

With BigHand Workflow Management, Barclay Damon gained dashboard visibility into department folders and customized forms that revealed the type and volume of work being completed each day. BigHand helped the firm identify overloaded team members, shift work more effectively, and better understand task complexity and turnaround, improving operational oversight and support for time-sensitive work.

Barclay Damon LLP

Josh DeLozier

Workflow Coordinator