Case Study: JNP Legal achieves more resilient, efficient workflow management with BigHand Workflow Management in the cloud

JNP Legal modernizes workflow management across 4 offices with BigHand

JNP Legal, a leading law firm in South Wales, faced the challenge of modernizing its work allocation processes to improve consistency and visibility beyond email-based delegation. While already using an on-premises solution from BigHand, the firm sought a more practical and resilient workflow management system that better fit the needs of a regional firm with four offices.

BigHand implemented its Workflow Management Professional Plus solution in the cloud for JNP Legal. This provided a single platform for both dictated work and task-based requests, streamlining processes and reducing internal infrastructure management. The results included stronger operational resilience, more consistent workflows across office locations, and faster delivery of work to clients, all supported by a modern and scalable cloud platform from BigHand.

JNP Legal