Case Study: Holman Webb Lawyers achieves real-time financial insights and first-class client service with BigHand Business Intelligence

Holman Webb chooses BigHand BI to drive first-class client service delivery with accurate real-time financial business intelligence

Holman Webb Lawyers, a leading Australian law firm, faced the challenge of modernising fragmented financial reporting to deliver faster, more informed decisions and better client service—an issue brought into sharp focus by COVID-19. To gain real-time, accurate financial insight and reduce the time the finance team spent producing reports, the firm selected BigHand and its BigHand Business Intelligence financial BI solution.

BigHand implemented intuitive, role-tailored dashboards that integrate with Holman Webb Lawyers’ systems (including their Aderant PMS) to surface key metrics like time entry, WIP, debtors and client/matter profitability. The BigHand solution delivered real-time reporting and improved forecasting, freed the finance team from report production so they can act as strategic advisors, and gave lawyers instant visibility into performance to drive commercial decisions and client-focused improvements.

Holman Webb Lawyers

Magdalena Kosior-Molloy

Chief Operating and Financial Officer