Case Study: Holland & Hart improves collaboration and streamlines workflows with BigHand Workflow Management

Holland & Hart streamlines workflows across 13 offices with BigHand Workflow Management

Holland & Hart, an Am Law 200 firm with 500 lawyers across 13 offices, faced challenges with its traditional, office-based legal assistant support model. This system lacked flexibility, created workflow bottlenecks, and hindered the optimization of resources across the firm. To modernize and improve efficiency, the firm undertook a major "Teaming" initiative to shift to a centralized support structure, which required a new tool for task delegation and workflow management. BigHand was engaged to support this transformation with its Workflow Management solution.

BigHand's Workflow Management solution provided Holland & Hart with a legal-specific platform to streamline task delegation, offering powerful reporting and analytics for better visibility. The implementation resulted in improved task turnaround times, enhanced collaboration between lawyers and legal assistants, and a more efficient allocation of work across centralized teams. BigHand provided a reliable partnership throughout the process, enabling the firm to ensure continuity of expertise and deliver first-class client service.

Holland & Hart