Case Study: Gould & Ratner LLP achieves major document production time savings with BigHand

Gould & Ratner LLP saves 1.5 hours per day per user with BigHand

Gould & Ratner LLP, a Chicago-based law firm, faced challenges with inefficient document production processes and maintaining firm-wide consistency in its templates. To address this, the firm partnered with vendor BigHand to implement its BigHand Document Creation and BigHand Styling Tools solutions.

By implementing BigHand's tools, the firm's secretarial team gained significant time savings, with one user reporting a 15-hour saving on a single complex document. BigHand's solutions led to more confident and efficient staff, with the firm agreeing with an industry survey that estimated average savings of 1.5 hours per user per day. The firm also praised BigHand's ongoing support and training.

Gould & Ratner LLP