Case Study: Goldberg Segalla achieves firm-wide template consistency and faster document assembly with BigHand Create

Goldberg Segalla ensuring global consistency and best practice document creation with BigHand Document Creation

Goldberg Segalla, a rapidly growing U.S. law firm with 400+ lawyers across 20+ offices, faced rising overhead and error risk from manually creating and updating firm-wide templates as it expanded. To solve this, the firm deployed BigHand’s template automation platform, BigHand Create, to centralize letterheads, pleadings, PowerPoint, accounting and other templates and enforce consistent best practice across locations.

BigHand implemented a firm-wide rollout of BigHand Create as part of a wider Windows/Office and iManage upgrade, delivering a single hub for templates and automated document assembly. The solution let Goldberg Segalla push new templates firm-wide in just two days during a rebrand, reduced error-prone cloning, and improved efficiency for engagement letters and clause reuse; the firm is now upgrading to the latest Create (with Content Builder and Advanced AutoText) and adding template security — all delivered by BigHand.

Goldberg Segalla

Laura DeBlasi

Training Manager