Case Study: Stoel Rives LLP achieves stronger profitability and real-time financial productivity with BigHand Business Intelligence

Driving a Culture of Financial Productivity and High Performance with BigHand Business Intelligence

Stoel Rives LLP, a leading US law firm of roughly 350 attorneys and about $250M in annual revenue, needed a visual, role-based way to surface internal KPIs so fee earners could make better pricing and staffing decisions and demonstrate client value. To replace manual reporting and give timekeepers real-time insight, the firm engaged BigHand and deployed BigHand Business Intelligence (including the Matter Management Dashboard).

BigHand implemented firm-wide dashboards that surface metrics such as net margin, potential margin, leverage and effective billing rate, alongside financial views of utilisation, inventory, collections, realisation and billings. The solution enabled dynamic staffing and pricing decisions, stronger engagement in pricing and legal project management, and helped the firm manage cash and performance through COVID; Stoel Rives LLP exceeded its revenue target, delivered strong profitability and demonstrated a better leverage model than the industry average. Stoel Rives is now expanding its use of BigHand with BigHand Pricing & Profitability to standardise matter budgeting and pricing.

Stoel Rives LLP

Cecy Graf

Chief Financial Officer