Case Study: DLA Piper accelerates remote working and boosts workflow efficiency with BigHand Workflow Management

DLA Piper moves to remote work in 36 hours with BigHand

DLA Piper, a global law firm, faced the challenge of moving away from an unsustainable, siloed administrative service model to improve efficiency. To support this shift and enable remote work, the firm implemented BigHand's legal-specific workflow solution, BigHand Workflow Management, as part of a new collaborative administrative resource model.

The solution from BigHand provided automated workflows for task delegation and visibility across teams. This allowed DLA Piper to transition its entire workforce to remote working in just 36 hours during the COVID-19 pandemic. BigHand's tool led to a 70%+ increase in task volume, significant cost savings, and improved team morale, ensuring business continuity and meeting client needs seamlessly.

DLA Piper