Case Study: DLA Piper achieves equitable work allocation with BigHand Resource Management

DLA Piper improves equitable work allocation with BigHand in just 1 rollout

DLA Piper, a global law firm, faced a challenge in optimally utilizing its talent pool. The firm identified issues with equitable work allocation, where some lawyers were over-specialized or overworked while others lacked opportunities, leading to inefficiencies and dissatisfaction. To address this, the firm turned to BigHand and implemented its Resource Management solution.

BigHand Resource Management provided DLA Piper with actionable data to prioritize equitable work allocation. The solution enabled fee-earners to better communicate their career aspirations and capacity, leading to an immediate improvement in lawyer happiness and engagement. The firm also emphasized that the implementation required significant investment in communication and relationship building by resource managers. BigHand's tool provided the technological foundation to support this cultural shift towards more strategic resource management.

DLA Piper