Case Study: Cooper Grace Ward improves document production efficiency with BigHand Digital Dictation

Cooper Grace Ward Lawyers switch to BigHand Digital Dictation

Cooper Grace Ward Lawyers, one of the largest independent Brisbane-based law firms, was looking to replace its incumbent digital dictation solution because of stability issues, difficult upgrades, and limited mobile capabilities. The firm wanted a more modern platform to help lawyers create documents more effectively while on the go, and chose BigHand digital dictation and workflow, including advanced mobility functionality.

BigHand implemented its core digital dictation, workflow, and mobile solution at Cooper Grace Ward, with the rollout nearly complete. The firm expects improved productivity and efficiency, faster document production, and better client service, and reported that BigHand’s sales, implementation, and training support had been stress free and expertly handled.

Cooper Grace Ward

Miz Brmbota

Manager of IT & Knowledge