Case Study: Colin Biggers & Paisley Lawyers improve financial awareness and profitability with BigHand

Colin Biggers & Paisley Lawyers invest in BigHand technology to help support a culture of financial awareness

Colin Biggers & Paisley Lawyers, a national legal practice with international reach, wanted better visibility into financial data, profitability drivers, and future capacity as part of its three-year IT transformation. To support a stronger culture of financial awareness and more informed decision-making, the firm selected BigHand Business Intelligence and BigHand Matter Pricing.

BigHand implemented self-service, role-based financial dashboards and matter pricing, budgeting, and tracking tools integrated with the firm’s Elite 3E practice management system. The solution is designed to provide real-time financial metrics, improve matter profitability, support pricing strategy, and help lawyers and leaders manage matters more effectively; while no specific numerical results were given, Colin Biggers & Paisley expects better recovery, reduced cost-to-serve, and stronger strategic planning.

Colin Biggers & Paisley Lawyers

Graeme Walsh

Chief Financial Officer