Case Study: Brown Rudnick LLP streamlines document production with BigHand Document Creation

Brown Rudnick streamlines document production across 9 offices with BigHand

Brown Rudnick LLP, an international law firm, sought to streamline and centralize its document production process. Their challenge was replacing an inefficient in-house template solution with a new system that could integrate with Outlook and their Document Management System, while also being robust and intuitive for creating a wide range of legal documents. They turned to vendor BigHand and its BigHand Document Creation product to address these needs.

The solution from BigHand was implemented for its ease of use and administrative flexibility, which eliminated the need for on-site programmers. Following a successful US rollout, the software was deployed firm-wide. BigHand's solution resulted in a significant increase in workflow and user adoption. More departments began requesting templates, leading to increased consistency in documents and a reduction in non-billable time spent on drafting and formatting, ultimately benefiting the firm's clients.

Brown Rudnick LLP