BigHand
214 Case Studies
A BigHand Case Study
Baillies, a property law firm, was struggling with an inefficient analogue tape dictation system that caused backlogs, poor audio quality, and lost work. To overcome these challenges, they upgraded to the BigHand Professional digital dictation solution.
By implementing BigHand's software, Baillies gained visibility into workloads, the ability to prioritize tasks, and mobile dictation features. This resulted in a 25% increase in productivity, allowing them to handle more work with one less staff member. The solution also improved security, saved time, and eliminated the frustrations of their previous tape-based system.