Case Study: Arthur Cox reduces profit leakage with BigHand Business Intelligence

Arthur Cox upgrades business reporting with BigHand Business Intelligence

Arthur Cox, a law firm, needed an upgrade to its business reporting after moving to Elite and outgrowing its existing reporting tools. The firm wanted a solution that was easy for lawyers to use, while giving the financial planning team better access to data and more flexible reporting.

BigHand Business Intelligence provided Arthur Cox with a cube-based, self-service BI platform that pulls data from multiple sources and supports dashboards and reports. The firm now tracks WIP and AR on all matters, uses matter lead dashboards to drive billing and performance, and applies white space analysis to identify cross-sell opportunities. BigHand also helped Arthur Cox move from focusing mainly on realization to using realization and profitability together to reduce profit leakage and improve matter profitability.

Arthur Cox

David Walsh

Head of Consultancy and Projects