Case Study: Anthony Gold Solicitors achieves workflow efficiency gains with BigHand Workflow Management

Anthony Gold Solicitors reduces support hours and boosts profit margins with BigHand Workflow Management

Anthony Gold Solicitors, a London-based law firm, sought to improve its business processes and remove inefficient, paper-based methods for task delegation. To achieve greater efficiency and better visibility of work across teams, the firm partnered with vendor BigHand and implemented its Workflow Management product.

The BigHand Workflow Management solution digitized task delegation, allowing for real-time assignment and monitoring of work through electronic forms. This increased visibility and control led to significant time savings, a reduction in support costs, and lower stress levels for staff. BigHand enabled the firm to reduce its secretary-to-attorney ratio, increase profit margins, and improve both the speed and quality of client service.

Anthony Gold Solicitors