Case Study: Foley & Lardner LLP achieves improved matter management and financial insight with BigHand

AmLaw 100 firm, Foley utilises BigHand’s legal financial insight solutions to drive matter management and first-class client service

Foley & Lardner LLP, an AmLaw 100 firm, faced growing client demand for price transparency and tighter control of matter budgets—pressures that intensified during the COVID‑19 economic downturn. To replace its prior in‑house system and integrate with Thomson Reuters 3E, Foley adopted BigHand’s matter budgeting, pricing and tracking solution alongside BigHand’s legal business intelligence (BI) solution.

BigHand delivered integrated budgeting/pricing tools and BI dashboards that let partners price, clone and track matter budgets, drill into timekeeper records, link budgets to a client portal, and surface 3E financial metrics (time billed, collections, leverage, realization) at firm, practice or matter level. The implementation has produced daily-use dashboards, stronger partner accountability, more data‑driven decision making, improved client transparency and pricing predictability, and reduced reporting pressure on the finance team—resulting in better matter management and enhanced client service.

Foley & Lardner LLP

Jon Lindrus

Manager of Pricing & Analysis