Case Study: Foot Anstey achieves profit-led culture and smarter pricing with BigHand Quantum & BigHand Evaluate

A work culture transformation: Foot Anstey drives pricing, profit, productivity

Foot Anstey, a top-100 UK law firm with 56 partners and over 500 staff, was under growing fee pressure and facing increasing client demand for fixed-fee work, requiring accurate, up-to-date performance, efficiency and financial insight. After its Practice Management system’s reporting proved unintuitive, Foot Anstey engaged BigHand and deployed BigHand Quantum (financial data warehouse) and later BigHand Evaluate (matter budgeting and pricing) to give partners and fee earners self-service access to vital financial metrics.

BigHand implemented tailored, intranet-accessible dashboards—one for the 56 partners and one for ~200 lawyers—focused on time recording, recovery rate and efficiency, with data refreshed throughout the day, and added BigHand Evaluate to model profitability and pricing before accepting work (including Precedent H support). The BigHand solution delivered clearer profitability by client, matter and sector, helped avoid loss-leading engagements, sharpen pricing via “what-if” scenarios, and drove a measurable shift toward a performance- and profit-led culture across the firm.

Foot Anstey

Neil Demuth

Executive Director Finance Operations