Case Study: Keller Rohrback achieves nearly $1M annual productivity savings with BigHand Template Management

A premiere Seattle law firm, Keller Rohrback, reaps the benefits of BigHand Template Management

Keller Rohrback, a 150-attorney Seattle law firm handling national complex litigation, faced slow, manual document creation — 85% of attorneys generate their own documents and legal assistants produce about 10 documents per day. The firm sought a user-friendly, Word-compatible templating solution and, after evaluating vendors and running an ROI analysis, estimated a 5–10 minute saving per document that would amount to nearly $1 million in annual savings.

Keller Rohrback selected BigHand Template Management, which integrates seamlessly with Microsoft Word, preserves native dialog experiences, and empowers staff to create and edit templates in-house. BigHand’s solution centralized templates, reduced document assembly time, sustained efficiency during remote work, and delivered the projected productivity improvements — roughly $1 million saved per year.

Keller Rohrback

RoxAnn Ward

Senior Software Support Specialist and Trainer