Case Study: Rainbow Center improves volunteer, donor, and client management with Bigger Boat Consulting and Salesforce

Rainbow Center simplifies grant reporting and tracks volunteer visits with Bigger Boat Consulting

The Rainbow Center, an organization providing resources and a safe space for the LGBTQA community, approached Bigger Boat Consulting seeking a better way to manage its program and fundraising work. The challenge was to effectively track volunteer and client attendance as well as donor information for grant reporting and internal metrics.

Bigger Boat Consulting implemented Salesforce, configuring the Nonprofit Success Pack and migrating data from Greater Giving. The primary solution was building a system for easy client and volunteer sign-in to track both unique individuals and visit frequency. As a result, The Rainbow Center can now seamlessly integrate this data with individual client records. The client reported the system is easy to use and has transformed grant reporting from painful to simple.

Rainbow Center