Case Study: Homeless Prenatal Program modernizes client case management with Bigger Boat Consulting

Homeless Prenatal Program rebuilds Salesforce in 2 phases with Bigger Boat Consulting

Homeless Prenatal Program, a nationally-recognized family resource center, faced a challenge as their existing Salesforce case management system no longer met their needs. They engaged Bigger Boat Consulting to rebuild their Salesforce system to better support client registration, assessments, and case management.

Bigger Boat Consulting extensively rebuilt the Salesforce system, ensuring it met the current needs and that the client's administrator could own future changes. The solution provided the entire team visibility into the client journey. The project management was noted as stellar, keeping the project on timeline and budget, and the vendor's expertise introduced new valuable Salesforce tools and features to the organization.

Homeless Prenatal Program