Case Study: Childhaven streamlines child program enrollment and behavioral assessments with Bigger Boat Consulting

Childhaven streamlines behavioral assessments and enrollment with Bigger Boat Consulting

Childhaven, a child welfare agency, faced challenges with its decentralized legacy Access databases, which prevented seamless information sharing between its branches and caused classroom teachers to spend excessive time on cumbersome behavioral assessments. They partnered with Bigger Boat Consulting to implement a centralized Salesforce-based system to address these issues.

Bigger Boat Consulting delivered a Salesforce solution that centralized data to enable seamless transfers between branches and streamlined the behavioral assessment process. This freed up teachers to spend more time directly with children and provided therapists with improved case management tools. The vendor's strong project management and flexible approach successfully kept the project on track while accommodating changing requirements, and they increased the client's internal capacity through coaching.

Childhaven