Case Study: Veriflo achieves scalable business expansion with BigChange

Veriflo scales 24-hour operations with BigChange and real-time mobile workforce management

Veriflo, a clean water and leakage management business, faced a logistical challenge in planning and communicating with its expanding mobile workforce across London and the South-East. Their previous system of emails, messages, and phone calls was no longer sufficient to support their growth and 24-hour operation for clients like Thames Water. To manage this expansion effectively, they turned to the mobile workforce management technology from BigChange.

BigChange implemented its end-to-end, cloud-based solution for Veriflo. This provided real-time job scheduling, a mobile app, vehicle tracking, and a CRM on a single platform, replacing all paperwork. The solution gave the company complete visibility for both office and field staff, enabling effective planning of routine jobs and emergency callouts. BigChange was vital to Veriflo's ongoing business expansion, without which growth would have been a logistical nightmare. The system also provided critical support for health and safety checks, especially during the pandemic.

Veriflo