BigChange
206 Case Studies
A BigChange Case Study
Union Technical, a whole house energy efficiency contractor, needed to achieve international ISO accreditations and comply with new government retrofit standards (PAS 2035) while also adapting its field operations to the challenges of COVID-19. To meet these goals, the company turned to BigChange and its complete Job Management Platform.
By implementing BigChange's platform, which includes CRM, job scheduling, vehicle tracking, and a mobile workforce app, Union Technical streamlined its entire customer interaction process. The solution enabled field teams to conduct safe, non-contact surveys and installations, capturing all data in real-time. BigChange was integral to the company successfully achieving its ISO accreditations and becoming one of the first to comply with the new government standards, scaling its operations to a team of over 100.