Case Study: Trustee Fire and Security achieves 25% productivity growth with BigChange

Trustee Fire and Security boosts productivity by 25% with BigChange

Trustee Fire and Security, a fire and security specialist based in Orpington, faced a challenge with an aging legacy system that could not support its business expansion and was burdened by paperwork. They needed a fully digital solution with high levels of automation to serve as a platform for future growth. They turned to vendor BigChange and its job management platform for a solution.

The BigChange solution provided a complete digital system that integrated CRM, job scheduling, live tracking, and financial management. This eliminated paperwork and gave the company complete real-time visibility of all operations. The implementation resulted in a 25 percent productivity gain across office and field service operations and delivered significant improvements in customer service through real-time digital reporting.

Trustee Fire and Security