Case Study: SYNETIQ achieves real-time visibility into transport operations with BigChange

Synetiq gains real-time 24/7 visibility with BigChange across 100,000 vehicles a year

Synetiq, the UK's largest vehicle salvage and recycling company, faced a challenge with its transport management system. Following several company acquisitions and growth plans, its existing system was not flexible enough to manage its complex collection and delivery operations for major insurance company customers. To address this, Synetiq partnered with vendor BigChange to implement its JobWatch mobile app platform.

The BigChange solution provided Synetiq with real-time 24/7 visibility into its transport operations. The JobWatch app was integrated with Synetiq's Frontier IT system, eliminating paperwork and enabling on-screen data entry for vehicle checks, appraisals, and customer sign-offs. The implementation resulted in more efficient and safer operations, with Synetiq reporting tangible benefits including the ability to track and reduce average delivery costs through smarter routing and utilization.

Synetiq