Case Study: Subscan achieves 30% time savings and growth boost with BigChange

Subscan Transforms Field Operations with BigChange Mobile Technology

Subscan, a UK-wide utility, drainage and survey company in the facilities sector, was struggling with an older IT setup that only offered partial automation and required too much double handling to keep systems updated. To support its growing operations, Subscan turned to BigChange and its JobWatch mobile workforce platform for paperless planning, scheduling, tracking and job management.

BigChange replaced five separate systems with a single cloud-based solution, giving Subscan seamless data flow, real-time fleet visibility and a full audit trail across jobs. The result has been a 30% saving in time, stronger SLA performance, fewer KPI failures, improved ISO compliance, and a major growth boost, with turnover expected to rise from £6 million to £9 million.

Subscan

Kirk Mason

Operations Director