BigChange
206 Case Studies
A BigChange Case Study
Silentnight, a UK bed manufacturer, sought to enhance its delivery experience for both retail partners and home-delivery customers. To address this challenge, the company partnered with BigChange and implemented its Transport and Delivery Management technology.
The BigChange solution provided an all-in-one system for delivery planning, proof of capture, and real-time tracking. This implementation drove significant results for Silentnight, including tangible savings and transformed customer service. Most notably, BigChange technology was a key part of the company's sustainability drive, helping it save over 400,000 litres of fuel and cut CO2 emissions by over 1,000,000 kilos in five years.