Case Study: Sherwoods achieves seamless one-stop field service management with BigChange

Sherwoods Builds a Business Case for a BigChange One-Stop Management System

Sherwoods, the family-owned FM building services company, needed a way to better manage its growing field service operation across the South West UK while improving communication, compliance, and transparency. To support that goal, Sherwoods turned to BigChange and its JobWatch mobile management system.

BigChange implemented a cloud-based, paper-free end-to-end platform covering CRM, routing, job scheduling, purchasing, certification, and invoicing. Sherwoods’ 35 mobile engineers now use rugged tablets and JobWatch for timesheets, jobsheets, signature capture, photos, and real-time GDPR-compliant records, helping the business streamline workflows, improve visibility, and support plans to double turnover by 2022.

Sherwoods

Kevin Sherwood

Managing Director