Case Study: Sherwoods improves field service management with BigChange

Sherwoods Builds a Business Case for a BigChange One-stop Management System

Sherwoods, a family-owned FM building services company, faced the challenge of needing a seamless, end-to-end management system to support its growth and sustainability goals. The company sought a unified solution to manage everything from job scheduling and compliance to invoicing for its team of mobile engineers across the UK South West. To address this, they partnered with BigChange to implement its JobWatch platform, a comprehensive 5-in-1 mobile management system.

By implementing the BigChange solution, Sherwoods equipped its field engineers with ruggedized tablets, creating a completely paperless and real-time connected operation. The system provided a customizable platform for workflows, timesheets, and certification, leading to significant measurable improvements. BigChange helped Sherwoods save 8 hours of admin per worker per month, reduce fuel use by 10%, and enable each engineer to complete 10 extra jobs monthly, all while achieving a reported 0 failed jobs and increasing transparency with clients.

Sherwoods

Kevin Sherwood

Managing Director