Case Study: Saltworks achieves major efficiency gains with BigChange

Saltworks saves the equivalent of 2 admin staff with BigChange

Saltworks, a gritting company operating in Ireland, faced significant challenges due to unpredictable weather. Their manual process of downloading Met Office forecasts, cross-referencing client sites, and scheduling gritting jobs was laborious and inefficient. This process, managed by BigChange's JobWatch platform, wasted valuable time and resulted in ambiguous communication with their clients.

BigChange implemented a bespoke automation within its JobWatch system that integrates Met Office data to automatically identify sites requiring gritting, create and allocate jobs to the nearest mobile teams, and send personalized notifications to clients. This solution from BigChange streamlined Saltworks' operations, saving them the equivalent of two administrative staff. The automation boosted customer service, provided a unique competitive edge, and resulted in measurable efficiency gains.

Saltworks